The free samples at Costco are undeniably a highlight for many shoppers. A bite to eat while you browse? It’s a fan favorite and a Costco tradition. However, there are a few secrets about these sample stations that Costco employees wish you knew. Here’s a behind-the-scenes look at what goes on at those tables—and a few surprising truths you may not expect.
1. We Know You Come Back for Seconds
It’s no surprise when customers return multiple times for a sample. “I’ll have customers come up six times, asking if I think the sample tastes good,” says a former employee. After a few rounds, they might even turn the question back to you! So, don’t be shy—employees expect repeat visitors.
2. It’s Okay to Take More Than One
Don’t feel guilty for grabbing an extra sample. Enjoying more than one is fine if you’re not taking entire trays or hoarding during a crowd. Sample employees are there to hand out as many as they can!
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3. Don’t Ask Us Where the Bread Is
Costco constantly rearranges its shelves to encourage shoppers to explore more of the store, which means even the employees struggle to keep track of where everything is. Sample employees usually can’t help with specific product locations, so it’s best to ask a full-time Costco employee.
4. Working With Elderly Coworkers Can Be Great
Many sample employees are seniors, and they bring a lot of heart to the job. Younger workers often surround themselves with “grandparent-like” coworkers who add a touch of warmth to the experience.
5. We Know Some Samples Aren’t Great
Not every sample is a hit. Some items, like lactose-free milk or certain baby foods, can be tough sells. Employees understand that not every sample will appeal to everyone.
6. We Don’t Love Pressuring You to Buy
Sample employees must encourage shoppers to purchase the product they’re sampling, but it’s not always easy. If they seem overly enthusiastic, it’s probably because a manager is nearby. They don’t enjoy pushing products any more than you do!
7. Sales Mode Can Be Hard to Turn Off
Sometimes, sampling habits sneak into everyday conversations. A former sample employee admitted they once started pitching cinnamon bread to a friend purely out of habit!
8. We Don’t Make More Money if You Buy
Unlike regular sales jobs, Costco sample employees don’t earn commissions. It doesn’t affect their pay even if they sell out of a product. However, if their store hits its sales goals, the supervisor may get a bonus, and employees could get more scheduled hours.
9. Yes, We Eat the Samples—But Only on Breaks
Employees can also sample the products, but only during their breaks. Eating on the job can actually result in termination, so they must follow strict rules.
10. Sometimes, We Sneak Samples of Home
Though technically against the rules, some employees have admitted to giving extra portions to friends or family who swing by. It’s a discreet way to take home something without breaking policy.
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11. We Wish You Wouldn’t “Dine and Dash”
Sample employees are required to engage with customers and explain the product. So, while it’s tempting to grab a snack and go, they appreciate it when you take a moment to listen. A simple “thank you” also goes a long way.
12. We Rarely Run Out of Products
Although it’s exciting to see a sample product run out, Costco is rarely out of stock. If the sample display runs low, a new pallet will probably be coming.
13. Standing for Hours is Tough
Sample employees spend six hours on their feet, with only short breaks. Standing in one spot can be physically challenging, so they appreciate any opportunity to sit down.
14. It’s a Good Seasonal Gig
If you’re looking for a part-time or seasonal job, being a sample employee at Costco can be a decent side gig. It’s especially helpful for those needing extra income during busy times of the year.
15. It’s Not Hard to Get Hired
The job attracts retirees or those looking for flexible work, so competition isn’t fierce. A good tip? Be prepared to answer how you’d sell a product during your interview and prepare for a required drug test.
16. Saturday is the Best Day for Samples
If you’re hunting for samples, Saturdays and Sundays offer the most variety. But if you prefer fewer crowds, weekdays like Monday or Tuesday are quieter, though the sample selection might be smaller.
17. We Don’t Work for Costco
Surprisingly, free sample employees aren’t employed by Costco directly. They work for Club Demonstration Services, which contracts with Costco. While the pay is fair, the benefits aren’t as good as those enjoyed by full-time Costco employees.
18. Some People Take the Whole Tray
Though extreme, it does happen. One employee recalls a teenager taking 63 pieces of Ferrero Rocher chocolates in one go. While employees are told not to say no, such situations are rare but memorable.
19. We Still Shop at Costco
Despite working at the store, many sample employees still shop at Costco and enjoy the perks like everyone else. However, some might feel a bit tired after seeing behind the scenes.
20. It’s Not Always as Fun as It Seems
While giving out free food sounds enjoyable, the job has its downsides. Employees are tasked with selling, not just handing out samples. Dealing with rude customers, navigating strict rules, and lacking benefits make the job less glamorous than it appears.
21. People Sometimes Forget We’re Human
Ultimately, sample employees appreciate when shoppers treat them with kindness. Whether it’s a simple thank you or just taking the time to chat, those small gestures make the job a bit brighter.
Conclusion
Costco’s free sample stations may seem like a simple, fun perk of shopping, but there’s a lot more behind the scenes. Sample employees work hard to ensure you enjoy your shopping experience while promoting products. So, next time you grab a sample, remember to show a little appreciation—it means more than you might think!