I spent two years working at Trader Joe’s right in the thick of the pandemic, no less and let me tell you, it changed me in ways I didn’t expect. Despite the challenges, it wasn’t all bad. I saw regulars’ kids grow up, made it onto the news during the Great Toilet Paper Shortage of 2020, and even got serenaded by a customer on my birthday.
But oh boy, did I witness some pretty questionable customer behavior. Everyone needs to eat, but not everyone knows how to shop properly. Some things are just downright bizarre, while others are sweet to the point of being toothache-inducing.
And then there are those actions you should absolutely avoid. Trust me, making friends with a Trader Joe’s employee can really pay off like when you get to try seasonal ice creams before they hit the shelves. So, how do you navigate Trader Joe’s without causing a fuss and still have a great time? Here are a few tips:
1. Complaining About The Crowds
Is it really a surprise that Trader Joe’s is packed on weekends or before major holidays? Complaining about the busy store is a bit like complaining about the rain when you’re standing in it. Instead, find out when the store is less crowded and shop during those times. It’s a VIP experience waiting to happen!
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2. Skipping The Samples
If you’re not taking advantage of the samples at Trader Joe’s, you’re missing out. And I’m not just talking about the ones in the main sample area. Crew members are more than happy to open up new products for you to try whether it’s a new kombucha flavor or a new ice cream. Don’t like it? No problem; you can skip the return process, and the crew gets to enjoy the leftovers. Win-win!
3. Doing an Employee’s Job
Grocery workers have a lot going on memorizing produce codes, managing a constantly changing inventory, and often having a background in cooking or wine. So, if you see an employee inspecting your produce, they’re not confused about what it is; they’re checking for a code. Let them do their job without extra commentary. We’ve got it covered.
4. Using Social Media as Your Shopping Guide
That viral TikTok recipe? Yeah, it often clears out entire sections of the store. When you ask for something trendy that’s sold out, don’t be surprised. Instead, ask a Trader Joe’s crew member for alternatives they’re food enthusiasts and can suggest some fantastic options.
5. Hoarding Items
Hoarding isn’t cool. It disrupts stock levels and ordering processes. If you need large quantities of a product, consider special ordering by the case. This is a much more considerate approach and helps keep the store running smoothly.
6. Taking Discontinued Items Personally
We all miss certain Trader Joe’s products, like the strawberry coconut milk ice cream I loved. But items get discontinued for various reasons sometimes due to vendor issues or production problems. If your favorite item is gone, just know there are often reasons beyond popularity. We’re always happy to reminisce about the greats of Trader Joe’s past.
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7. Bag Etiquette 101
Reusable bags are great but can cause headaches if not handled properly. Keep your bags clean and organized, and don’t ask us to repack your groceries into them after we’ve already bagged them in paper. It’s a lot easier for everyone if we can avoid this scenario.
8. Cart Etiquette 101
When it comes to carts, avoid these common mistakes: Don’t share carts without separating items, don’t let your kids sit on the groceries, and don’t hand cashiers items directly. And please, don’t put glass items in the cart’s baby seat without using the cover.
9. Treating Employees Like Store Fixtures
It’s crucial to be respectful of employees’ personal space. Don’t reach in front of them or interfere while they’re working. A simple “excuse me” before reaching for something is always appreciated, especially since we often work with bulky items and step stools.
10. Assuming Your Cashier Is Flirting
Trader Joe’s employees are trained to be friendly and engaging, but that doesn’t mean we’re flirting. We’re just doing our best to create a positive shopping experience. Enjoy the good vibes, but remember, we’re here to help, not to flirt.
By keeping these tips in mind, you’ll make your shopping experience at Trader Joe’s smoother and more enjoyable for both you and the hardworking staff.